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When AI Works for Us
At a time when most technology leaders are forecasting the collapse of white-collar work, Box CEO Aaron Levy offers a different vision: one where AI amplifies human productivity instead of replacing it. His central insight is deceptively simple, jobs aren’t tasks. While AI systems can automate individual tasks with extraordinary speed, work itself is a web of judgment, context, and coordination that still requires people. Lawyers may review contracts twice as fast, but that doesn’t erase the legal department; it raises throughput and expands the company’s capacity to act. Engineers may ship code more quickly, but that acceleration creates new bottlenecks, and new roles, elsewhere. Automation doesn’t extinguish work; it increases demand for it. ...