An AI Ran a Real Store for Three Years. Here's What Happened.
Andon Labs put an AI called Luna in charge of a real retail store in San Francisco. Not a simulation, not a sandbox. A real shop, real money, real decisions. Luna hired human staff, selected inventory, set prices, and ran marketing outreach, all on her own, for three years. What I find genuinely impressive is not that it worked perfectly, it didn’t, but that it worked at all at this level. Luna was doing things that require judgment: reading job applicants in brief interviews, deciding which products fit the store’s identity, reaching out to suppliers. She picked books on AI risk and handmade art prints for the shelves. She hired on the spot about half the people she met. ...