Workflows are here to stay
Over the last year the workflows vs. agents debate has turned from a niche engineering question into something every product team seems to argue about. New tooling lowers the barrier to spin up an AI agent that can call tools in a loop, so leaders start asking whether they should rebuild processes around these agents, or stick with the safer structure of step-by-step workflows. The conversation heats up because both sides have real wins and real failure modes: agents feel magical when they solve fuzzy, open-ended tasks, but they can be slow, costly, and unpredictable at scale; workflows are efficient and auditable, but can feel rigid when the job needs exploration. That tension between flexibility and control is why this topic is hot and why teams keep getting stuck. ...