AI Usage as a KPI Is Already Broken
I’m as bullish on AI as anyone. But there’s a pattern playing out in companies right now that I find genuinely frustrating, and this article puts it well. Goodhart’s Law says that when a measure becomes a target, it ceases to be a good measure. And right now, AI usage is the target. Token counts, Anthropic bills, n8n workflows shared in Slack, skills written in markdown, dashboards tracking adoption. In fact, dashboards all over the place. ...